Refund Policy

This policy applies to paid services (such as VIP publishing) when payment is available through channels defined by SNAPTY.

Digital services and manual review

Once service delivery has started (for example, approval or activation of featured placement), a full refund may not be possible. If the request is not completed within the agreed timeframe, you may contact us to request a fix or a refund depending on the case.

Requesting a refund

Contact us via the Contact page and include the request details (order reference if available), the username, and the payment date. We respond within a reasonable time depending on request volume.

Free directory listing

Adding and displaying public profile data from the source is free and is not a paid service.